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02 · Changelog

What we shipped — sorted by date.

Weekly releases. No hidden breaking changes — we announce migrations at least 30 days in advance.

2026-05-09v2026.05.3Feature

Live callback widget on the homepage

  • Visitors enter their number, Anna calls back in under 30 seconds
  • Rate-limiting + zod validation
  • Email notification to sales team via Resend
2026-05-08v2026.05.2Feature

Voice library expanded (BCS, Turkish)

  • BCS voice for law firms and property managers with migration context
  • Turkish voice with auto-detect from the first two sentences
  • Multilingual call latency reduced to 519 ms
2026-05-05v2026.05.1Improvement

Faster cold start on Cloud Run (−320 ms)

  • WebSocket reconnect in <50 ms
  • Pre-warming pool of 2 instances per region
  • Pricing page now loads in <600 ms FCP
2026-05-01v2026.05.0Feature

Four new verticals: solopreneurs, SMB, public sector, associations

  • 14 vertical models total
  • Public-sector tier with BSI baseline-protection audit trail
  • Association tier from €9 / 60 min — fair for NPOs
2026-04-28v2026.04.5Fix

DTMF detection improved in noisy environments

  • Detection rate from 91% to 98% on mobile calls with ambient noise
  • Spectral noise reduction pre-processing
2026-04-22v2026.04.4Improvement

Barge-in detection with dual threshold

  • Anna no longer interrupts during pauses but reacts to real takeover in <300 ms
  • Hybrid pipeline combines Deepgram hint + VAD for precise detection
  • Tangible improvement on healthcare and hospitality calls (ambient noise)
2026-04-18v2026.04.3Feature

Outbound API with context variables

  • JSON context injected into the assistant prompt (e.g. {{ patient_name }})
  • Post-call webhook trigger with structured fields
  • Per-tier rate limit (Solo 30/h, Team 200/h, Scale custom)
2026-04-14v2026.04.2Security

Per-customer encryption keys (BYOK)

  • Bring-Your-Own-Key support on Scale tier
  • AWS KMS and Google Cloud KMS supported
  • Audit log signed with customer-owned keys
2026-04-09v2026.04.1Feature

PMS connectors: tomedo, medatixx, RA-MICRO

  • Native appointment sync with tomedo and medatixx (healthcare)
  • Case linking and follow-ups in RA-MICRO (legal)
  • Configurable mapping rules per vertical slug in the dashboard
2026-04-04v2026.04.0Improvement

Dashboard inbox: 1-click actions

  • Call back, book appointment, forward, archive — directly from the inbox
  • Keyboard shortcuts for fast triage
  • Filters by industry, urgency, status
2026-03-28v2026.03.5Fix

Caller-ID delivery improved (PAI/RPID)

  • P-Asserted-Identity and Remote-Party-ID headers correctly passed through
  • Fix for 3CX trunk setup where caller IDs arrived as 'Anonymous'
2026-03-22v2026.03.4Feature

Webinars hub and recordings

  • Live demo every Thursday 11:00 CET
  • Recordings of all past webinars on request
  • Vertical-specific webinars on demand
2026-03-15v2026.03.3Security

ISO 42001 certification granted

  • External audit by DEKRA — certificate available in the trust center
  • First ISO 42001 certified phone AI in DACH
  • EU AI Act high-risk compliance documented
2026-03-10v2026.03.2Feature

PDF RAG: knowledge-base integration

  • Anna answers questions from PDF documents (FAQ, house rules, product data sheets)
  • Up to 1,000 PDFs per tenant
  • Optional bi-annual re-indexing
2026-03-04v2026.03.1Improvement

Latency under 500 ms in 95% of calls

  • End-to-end ASR→LLM→TTS pipeline optimized
  • Streaming on all stages
  • Audio buffer tuning for different codecs
2026-02-28v2026.02.4Feature

Outbound campaigns + appointment reminders

  • Anna proactively calls 24 hours before an appointment („Still good for tomorrow?“)
  • No-show rate reduced by avg. 43 % across healthcare pilot customers
  • Outbound API for custom use cases (CRM webhook, n8n)
2026-02-21v2026.02.3Improvement

Call summary in <8 seconds

  • Structured 5-bullet summary post-call
  • Auto-delivery to configured channel (Email/Slack/Teams/CRM)
2026-02-15v2026.02.2Feature

Voice cloning with GDPR consent flow

  • 7-min sample, 24h turnaround
  • Signed consent from the speaker as audit trail
  • Available from Team tier
2026-02-08v2026.02.1Fix

Stripe subscription webhook race fixed

  • Race between subscription.created and invoice.paid resolved
  • Idempotency keys for all webhook handlers
2026-02-01v2026.02.0Feature

Sentiment-based live escalation

  • Anna escalates to human when frustration detected in tone
  • Configurable thresholds per vertical
  • Customer churn reduced by 18% in pilot
2026-01-25v2026.01.4Feature

Custom SMS sender names

  • Send SMS from your brand name instead of phone number
  • Anti-spoofing verification
  • Available in DACH and 15 other EU countries
2026-01-18v2026.01.3Improvement

Dashboard performance: 3× faster

  • React Server Components vs client routing
  • Virtual-scroll tables for 100k+ calls
  • PWA installable
2026-01-12v2026.01.2Feature

Variable extraction from calls

  • Structured fields from conversation (name, date, request, escalation) automatically
  • JSON-schema-compliant output
  • Webhook push to your CRM
2026-01-05v2026.01.1Security

Rate-limiting on all API endpoints

  • Per-token-bucket per API key
  • DDoS protection via Cloud Armor
  • Pen-test by external team passed
2025-12-22v2025.12.4Feature

Make.com integration (formerly Integromat)

  • Native modules for inbound and outbound webhooks
  • 150+ pre-built scenarios on Make marketplace
  • Tutorial with code samples in the docs
2025-12-15v2025.12.3Improvement

Helpdesk tickets with audio attachment

  • Call audio + transcript attached to Zendesk/Freshdesk/Intercom tickets
  • PCM for compliance, MP3 for email-friendly
2025-12-08v2025.12.2Feature

Calendar integration: Cal.com, Calendly, Acuity

  • Live availability check during the call
  • Confirmation via SMS + ICS attachment
  • Reschedule via outbound reminder
2025-12-01v2025.12.1Feature

n8n connector (self-hosted workflow automation)

  • Native trigger and action nodes
  • Self-hosted setup guide
  • Example workflows: CRM sync, email drip, outbound campaign
2025-11-22v2025.11.4Improvement

ELGA integration: caller ID via SVNR

  • Anna verifies patients via SVNR + date of birth
  • Report-status lookup directly from ELGA
  • Audit log entry per data access
2025-11-15v2025.11.3Feature

Multi-tenant management in dashboard

  • Resellers can manage sub-accounts of their customers
  • Sub-account switcher in the top bar
  • Aggregated analytics across all tenants
2025-11-08v2025.11.2Fix

Outlook 365 OAuth refresh token correctly renewed

  • Fix for token expiry after 90 days
  • Automatic re-auth flow in the dashboard
2025-11-01v2025.11.0Security

ISO 27001 re-certification passed

  • Third audit by DEKRA passed
  • Scope expanded to new EU region (Frankfurt)
  • Data residency guarantee for healthcare customers