Case studies
07 / 12· Tax advisory
−61% callbacks at peak — VAT periods and payroll run without phone stress.
Seven case workers — before, the phone ruled the day. Today Anna filters the status inquiries — and honestly our clients get faster answers than before. 4.2 hours of case-worker time freed per day.
Customer
Mayr & Partner Steuerberatung
Location
Linz, Österreich
Industry
Tax advisory
Call volume
~1.100 / mo
Seven case workers — before, the phone ruled the day. Today Anna filters the status inquiries — and honestly our clients get faster answers than before. 4.2 hours of case-worker time freed per day.
Same industry? Let's talk.
20 minutes, no sales pitch. We'll show you the setup that works for this customer.