Case studies
02 / 12· Property management
1,800 units, 24/7 emergency hotline — without adding staff.
Property managers spent half their day on the phone, and after-hours emergencies hit voicemail. With Anna, only the truly important calls come through — the rest land structured in the PMS with photo, audit log, and on-call escalation.
Customer
Habsburg Hausverwaltung
Location
Wien, Österreich
Industry
Property management
Call volume
~5.800 / mo
Property managers spent half their day on the phone, and after-hours emergencies hit voicemail. With Anna, only the truly important calls come through — the rest land structured in the PMS with photo, audit log, and on-call escalation.
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