Case studies
01 / 12 · Healthcare
100% of calls answered — previously one in three went to voicemail.
Three medical assistants on staff full-time — and 33% of calls still ended in voicemail. Today Anna answers 100% of calls in under three seconds, resolves 87% automatically, and the staff finally has time for the patients in the waiting room.
Customer
Radiologie Institut Doringer
Location
Salzburg, Österreich
Industry
Healthcare
Call volume
~3.200 / mo
Three medical assistants on staff full-time — and 33% of calls still ended in voicemail. Today Anna answers 100% of calls in under three seconds, resolves 87% automatically, and the staff finally has time for the patients in the waiting room.
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