Case studies
09 / 12· Hospitality
+22% direct bookings vs OTAs — because no one lands in voicemail.
We had three lost calls per hour in high season. Today Anna handles 84% of reservations fully automatically — and our direct-booking quota is up 22% because we no longer go to voicemail.
Customer
Hotel Alpenblick
Location
Salzburg, Österreich
Industry
Hospitality
Call volume
~1.420 / mo
We had three lost calls per hour in high season. Today Anna handles 84% of reservations fully automatically — and our direct-booking quota is up 22% because we no longer go to voicemail.
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